Don’t just take our word for it, view testimonials from our customers!
We are extremely pleased with the performance of your staff at Monroe Mechanical, Inc. They constantly present themselves with professionalism and a wide range of technical abilities. Their service is timely and efficient. They perform the job correctly, the first time! What a huge relief to have a dependable service company.Linda K.
(Local Synagogue) would like to take an opportunity to offer a letter of commendation of the excellent work by Monroe Mechanical at our synagogue. Thank you very much for the service your company has provided us for more than 10 years. The manner in which you do business is an example to all service companies.
We appreciate the posture of being most concerned with the customer, then the possibility of doing more work. There are too few people in your industry with this attitude. We have depended on Monroe Mechanical to provide expedient responses to service requests, and can honestly say we have yet to be disappointed by the timliness or results.
Lastly, I would like to mention the professionalism I have received from your technicians and account manager. She is always available to address any situation that comes up for service and is very prompt in returning my calls.Hank L.
I wanted to write and thank you for the outstanding job that everyone there at Monroe Mechanical has done for us. From dealing with the owner of the company to the technicians, and then the follow-up, everyone has been a joy to know and work with. Thank you for going the extra mile to fine tune and complete our project. Thank you for your interest and desire to make sure everything was done right and to our satisfaction. This was a major project for us with many different companies involved. For the most part, everyone who took part did a good job and we were glad we chose them. Out of all those companies though, Monroe would rank at the very top. You provide good sales as well as excellent service. Thank you again for the outstanding service provided thus far.
We look forward to working with you as future projects arise for us. In addition, I will highly recommend Monroe to any individual or company who has HVAC needs.Rick C.
I want to let you know how pleased we are with the services from Monroe Mechanical. The installation of our roof top unit was completed in record time. From the word “Go” everything was completed in a quick professional manner. I expected the installation to take at least a full day; they were finished in a few hours. (Monroe Team Member) did a great job communicating what was going to be done and how. (Other Monroe Team Member) filled out all the information for the energy rebate for us and had it completed within a day. Monroe gets an A+ all the way around!BJ R.
I have always found Monroe Mechanical to be responsive to our needs. Our calls are answered in a timely manner and the employees are very courteous. I would say our staff knows many of your employees by name and feel that they are very professional when they are in our building. There has been an occasion when an issue has not been resolved with the first service call. Monroe is always willing to send someone back out and get to the bottom of the problem. I am a big promoter of ‘customer-service’ and that is one reason I have stayed with Monroe – you provide good service.Becky K.
(Area Printing Company) committed to relocating and consolidating facilities. One of the important factors in making these changes was to align ourselves with a competent, professional, and qualified mechanical contractor to help us through the entire project. I am happy to say that we did just that with Monroe Mechanical. Monroe has provided us with a consistent, professional and customer-focused team of service personnel during design and installation. They have shown an understanding of our needs and anticipated our future requirements as well.
I want to thank the Monroe staff for their efforts, and we look forward to a long-lasting relationship. We are confident that Monroe will continue to support us in the future as we grow and expand.Director of Engineering
Their service is top notch and matches or exceeds other companies that I have had personal experience with over the years. Workmanship has always been superb and all their personnel, both in the office and in the field, have always been knowledgeable, helpful and courteous. They are always dependable, responsive and prompt on all jobs we have asked them to do. Overall we have been extremely pleased with our relationship with Monroe Mechanical and look forward to a continuation of the same for years to come.Ronald C.
The (local area) Sports Club is considered one of the premier health clubs in the Midwest. We undertake a continuous improvement program that includes all areas of our business including the physical facility. Monroe Mechanical has been a key resource in our improvement program. Monroe has made incremental and systemic improvements in our HVAC systems. These improvements have included improving air quality, airflow, fresh air replenishment and energy conservation. This has been no easy accomplishment since our facility includes many different zones including a heated indoor pool, steam rooms, showers, exercise rooms and office space.
Monroe Mechanical has designed and implemented a preventive maintenance plan for our HVAC systems that has resulted in reduced down time and reduced emergency repairs. They are also instrumental in our 5-year capital planning process. These services have been provided in a competitive cost efficient manner. Like all relationships there are times when things don’t go as planned. Over the years, I can rest easy knowing that no matter what happens Monroe Mechanical will make it right. The (local area) Sports Club will continue to call Monroe Mechanical because they have earned our trust.Tom F.
I am writing on behalf of (area IT company) to tell you how pleased we are with the excellent service Monroe [Mechanical] has provided us. From start to finish, it has been a great experience working with the personnel at Monroe.
Not only do we always receive quick response to our calls for service, we get a follow-up call telling us when to expect the service personnel to arrive. Your service personnel are extremely well-mannered, very professional and knowledgeable. If they are unable to finish or need to return for any reason, we receive a full explanation before they leave our premises. A receipt for the work done is always presented with a full explanation as to what was done before the service personnel depart. In today’s world, good service needs to be recognized.Judie S.
I am writing this letter in regards to Monroe Mechanical and my dealings with them over the last 13 years. With the initial construction of our church and then additional building phases, Monroe Mechanical has been our HVAC contractor. They have guided installation and maintenance of all our HVAC needs from the beginning of construction to the present time. As Facilities Manager at (Local Church) for those 13 years, Monroe Mechanical has consistently shown itself to be an organization of professionalism, experience, customer satisfaction, integrity, and friendly interaction. When we have had air conditioning or heating issues, Monroe has been there in a timely manner getting the job done and returning us back on line. The management staff and technicians are always friendly and willing to five you time to talk about your specific HVAC issues and needs.
Since we have partnered for so many years now, I have gotten to know some of the personnel at Monroe Mechanical rather well and it has been a pleasure and honor to get to know them and work with them. As a non-profit entity, churches some times have special issues that some other organizations may not understand. Monroe Mechanical have made available to us, at times at their own expense, certain resources to allow us to do certain ministry and outreach projects. This reveals a sense of doing business on much more than the typical “business as usual” attitude but one that is broader, deeper and has a much more lasting impact. (Area Church) and I have really enjoyed our association with Monroe Mechanical and I look forward to many more years of our continued relationship together.Joe V.
As a company that is dedicated to quality, honesty and working in a team atmosphere, we here at (General Contractor) would like to thank you for your outstanding performance on many of our jobs for the past 6 to 7 years. Many of our jobs have had tight schedules and with your ability to design-build we have been able to achieve our goals, turning the project over to clients on schedule, or in some cases, ahead of schedule. I can say that we look forward to a lasting relationship with Monroe Mechanical and would recommend you to anyone in search of a first class mechanical contractor.Ed B.
Monroe Mechanical has provided us with as good or better service than more widely known HVAC companies. We’ve especially been impressed with the quality of repair work in keeping our units well maintained but with low costs, as well as keeping our store managers ‘in the loop’ of the repair status. Their innovation in service and communication also has great appeal to us.Aaron G.
From the day we started our church Monroe Mechanical has been there to help. It’s often difficult to find an honest, dependable company but we found one in Monroe Mechanical. When they say they’re going to be there they are. I even called on a Sunday morning when we were in a jam and they sent someone out to fix the problem before our worship services started. I love the individual attention and their passion for doing the job right the first time. They are a company that stands behind their service. I would recommend Monroe without hesitation because they put their heart into their work and it shows.Jeff G.
We appreciate the posture of being most concerned with the customer, then the possibility of doing more work. We have depended on Monroe Mechanical to provide expedient responses to service requests. There are too few people in your industry with this attitude!
Hank L. | Local Synagogue